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** Position can be remote from anywhere in the US or can work out of a local branch** Responsible for improving customer relations with FinishMaster customers by efficiently processing customer orders (as well as providing exceptional customer support) via email, phone, and fax in a prompt, professional, and accurate manner. Take and invoice all orders quickly, accurately and according to compa...
Overview The Call Center Manager is responsible for overseeing the daily operations of a high-volume call center, providing expertise and customer service support to Members in an inbound facility including management of Supervisors, Support Staff, and Customer Care Representatives (CCRs). The Manager will ensure production, quality, and contract standards are met through monitoring service lev...
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