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Severin Hotel Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city s longest running luxury hotel and a beautifully restored piece of the city s history. The hotel elegantly combines the grandeur of the early 1900 s with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance t...
Job Summary:Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering the guest providing outstanding guest service dur...
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival...
Company Background Greg Flynn, Chairman and Chief Executive Officer, founded Flynn Restaurant Group (FRG) in 1999 as the owner and operator of eight Applebee's in Washington State. Over the next 16 years, Greg strategically charted the course of the business to develop and acquire more than 750 restaurants that together represent $1.7 billion in sales. While the initial focus was on growing wit...
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